LLC agrees to replace any Wonpro product, sold by Wonpro LLC, which has
ONE YEAR. You
must obtain a Return Merchandise Authorization (RMA) number before
returning the merchandises. Please send e-mail to
call 480-298-0920 to obtain an RMA number.
you wish to return a product for any reason, we will gladly accept the
return with no questions asked. Your merchandise must be returned within
30 days. There will be a 25% re-stocking
fee unless they were defective (failed within one year) or were shipped
merchandise must be returned in their original packaging. You must
include with the return all manuals, accessories and parts.
have very very few returns, indeed much less than 0.1%. Please
including us – any return is a serious waste of our time & our money,
and your time & your money. So, if you are not sure which products to
order - Please Call!
Same Day Shipping for
orders placed before
1:00 p.m. Arizona Time.
note FedEx does NOT deliver to US Post Office "P. O. Box"
For orders placed before
Pacific STD Time.
Priority / Int'l Economy.
(Overnight, 2 Day Air, and 3 Day Air).
domestic APO addresses (AE, AP and AA) are shipped via USPS
It's been our experience that even though sometimes it may take a
while, with Priority Mail
USPS always handles APO addresses extremely reliable!
Priority Mail is cost effective for small orders, but can be very difficult to
USPS packages do
get lost sometimes.
USPS never guarantees 100% delivery
it is "best effort" only.
Please note that
we are NOT responsible
if USPS says “package delivered” but you do not have your package.
see the following page for